Post by account_disabled on Jan 8, 2024 6:09:03 GMT -5
Aagent. Then choose what happens when youre offline hide the widget altogether or display a warning message of possible delays. setting business hours for chat agents Setting your operating hours lets customers know when youre available to chat Tip Enable desktop notifications Enable desktop notifications to know when a website visitor messages you over live chat. This way youll never miss an opportunity. Step Think of widget placement Where should you put the live chat widget you created On all pages or only on key ones where you know users need help.
One approach is to add live chat to your websites strategic pages Country Email List pricing checkout terms of uses etc. and proactively engage visitors on those pages to convert them. Step Save canned responses When youre looking how to add live chat to your site youre looking for a way to serve your customers in real time right You can keep on doing that even offline thanks to canned responses. Theyre save replies to FAQ you get Do you offer free shipping What payments methods do you accept etc. You simply input them and the answers and the live chat tool displays them when people type in the same thing. canned responses Example of canned responses Step Set up a chatbot Want to use more automation.
Chatbots are great at saving time and moving leads down the funnel until the point where human touch is needed. Start by choosing your trigger the condition to show the chatbot message. Usually its an IF rule about the visitors behavior for example if they spend mins on one page. Then list possible reply options. Input the next question depending on the answers. . Save and launch. For inspiration check out these chatbot examples. setting up chatbot scenarios Setting up chatbot scenarios Read more The best chatbot software compared Step Add more channels If youre adding chat to your site why not open even more direct channels of communication with your audience Connect your business.
One approach is to add live chat to your websites strategic pages Country Email List pricing checkout terms of uses etc. and proactively engage visitors on those pages to convert them. Step Save canned responses When youre looking how to add live chat to your site youre looking for a way to serve your customers in real time right You can keep on doing that even offline thanks to canned responses. Theyre save replies to FAQ you get Do you offer free shipping What payments methods do you accept etc. You simply input them and the answers and the live chat tool displays them when people type in the same thing. canned responses Example of canned responses Step Set up a chatbot Want to use more automation.
Chatbots are great at saving time and moving leads down the funnel until the point where human touch is needed. Start by choosing your trigger the condition to show the chatbot message. Usually its an IF rule about the visitors behavior for example if they spend mins on one page. Then list possible reply options. Input the next question depending on the answers. . Save and launch. For inspiration check out these chatbot examples. setting up chatbot scenarios Setting up chatbot scenarios Read more The best chatbot software compared Step Add more channels If youre adding chat to your site why not open even more direct channels of communication with your audience Connect your business.